Reservations Policy

CHECK-IN:
15:00 HRS

CHECK-OUT:
12:00 hrs

Cancellation policy

1 night penalty in case of cancellation
2 nights penalty in case of cancellation
between 30 and 8 nights before arrival.
100% penalty in case of cancellation less than 7 nights before arrival.
100% penalty in case of NOW SHOW and EARLY DEPARTURE

DEPOSIT:

100% REQUIRED FOR PREPAID TO ENSURE THE STAY.
Rate based on double occupancy, extra persons and children are listed and added to the total, the reservations manager will review your application before issuing confirmation.

BOOKING IS CONSIDERED A FINAL CHARGE OR TO MAKE THE DEPOSIT, THE HOTEL issued a confirmation number which shall SAVE AND MENTION AT THE TIME OF REGISTRATION IN THE HOTEL.

If you have any questions before sending your booking details, please send a direct message to: reservations@hiphoteltulum.com

CANCELLATIONS

Cancellation Policies

1 night penalty in case of cancellation
2 nights penalty in case of cancellation between 30 and 8 nights before arrival.
100% penalty in case of cancellation less than 7 nights before arrival.
100% penalty in case of NOW SHOW and EARLY DEPARTURE CHANGES
Subject to availability at the travel period.

ADDED VALUES

Cabins Tulum steps from the beach
Terrace or balcony
Private bathroom
Parking lot
Wi Fi in public areas